Terms & Conditions

TERMS AND CONDITIONS
SECURE PLAY General Competition and Prize Draw, Terms and Conditions 16:21 – 1 July 2016
Ref: SP/NA/20160601/01

INTERACTION WITH SECURE PLAY LTD – GENERAL COMPETITION AND PRIZE DRAW, TERMS AND CONDITIONS

Introduction
A. General Competition and Prize Draw Terms and Conditions
1. Eligibility
2. Entry
3. The Prize
4. Winner Selection
5. Winner Contact (including time sensitive/critical prizes)
6. Jurisdiction
B. Manipulation of services
C. Liability
D. Privacy
E. General
F. Contact Details and Further Information
Secure Play Ltd (‘Promoter’, ‘our(s)’,us) operate competitions – skill based games resulting in the allocation of prizes in accordance with these terms and conditions on the website www.secureplay.co.uk and all sub domains (the ‘Website’) – (the ‘Competition(s)’).
Introduction
The following terms and conditions apply to all competitions, prize draws, promoted by the
Promoter in any media including without limitation, online and/or on mobile. Please see the
end of these terms and conditions for details of the Promoter.
These general terms and conditions apply in addition to any specific terms and conditions
which may be mentioned in any promotion of or messages about that competition or prize
draw, on any platform (“interaction information”). Specific terms and conditions for each
competition or prize draw can be found on the web pages specific to each activity. Together
these general terms and conditions and the interaction information shall be referred to as the
“interaction terms and conditions”. To the extent that there is any inconsistency between
these general terms and conditions and any interaction information, the interaction
information will prevail.
The interaction terms and conditions may be amended at any time without prior notice. Any
changes will be posted on the web pages specific to each competition or prize draw. It is your
responsibility to ensure you review the current interaction terms and conditions before
entering any competition.
By entering a Competition the entrant (‘Entrant’, ‘you’, ‘your(s)’) will be deemed to have legal
capacity to do so, you will have read and understood these terms and conditions and you will
be bound by them and by any other requirements set out in any related promotional material.
By taking part in the competition or prize draw (as applicable), you accept and agree to the
interaction terms and conditions. If you do not agree with any of the interaction terms and
conditions then you should not take part in the competition or prize draw (as applicable).
One or more competition or prize draw (as applicable) may be operated at the same time and
each Competition will have specific prize options.
We recommend that you print and store or save a copy of these terms and conditions for
future reference during the competition or prize draw.
A. General Competition and Prize Draw Terms & Conditions
The following general terms and conditions apply to all competitions and prize draws.
1.
Eligibility
1.1. Entrants must meet the eligibility requirements as specified in the interaction terms and
conditions.
1.2. Entrants must be residents of the United Kingdom, Isle of Man or Channel Islands and
must be aged 18 years or over at the time of entry, unless specified otherwise.
1.3. Unless otherwise specified in the interaction information, entrants must enter using a
valid geographical mobile telephone number (beginning 071-079). Please note that using
non-geographic numbers (including without limitation numbers beginning 03, 05, 070, 08 or
09) is likely to be deemed an attempt to manipulate the competition/prize draw (in line with
section C) and may result in such entries being invalid and/or forfeiture of any prize.
1.4. If selected as a winner of a prize draw or competition, the winner must provide a UK,
Isle of Man or Channel Islands address for delivery of the prize. The Promoter will not
deliver to any address outside the UK, Isle of Man or Channel Islands.
1.5. Employees and members of their immediate families (including any live-in partner) of
the Promoter, or those associated with the operation or promotion of the competition or prize
draw, including without limitation the provider of the prize, are ineligible to enter. Any such
entries are invalid.
1.6. The Promoter reserves the right in its sole discretion to ask for evidence to verify the age,
identity and/or eligibility of an entrant at any time, and to use any channels and methods
available to carry out checks of any details provided. The Promoter may withhold delivery of
a prize until it has received such evidence from the winner and failure to provide such
evidence in a timely manner may result in forfeiture of the prize.
2.
Entry
2.1.In order to enter a Competition or prize draw, you will need to register an account with
Secure Play.
(a) You can register an account in two ways: either online at
www.secureplay.co.uk
using
the relevant subdomain or by using the SMS service.
(i) To register an account online you will be asked to provide an email address or sign in via
your Facebook account.
(ii) To register an account via SMS you will require a valid geographical mobile telephone
number.
(b) Please note that your email address or Facebook account or Mobile Number will also be
the username that you use to log in to your account.
2.2. For competition entry or prize draw entry (as applicable), you will need to:
When playing a Competition online via the Website, follow the on-screen instructions to:
(a) select the Competition you wish to enter.
(b) to enter, you will need to complete a ‘Select 5 answers in order of importance challenge’
onscreen, which shall operate as follows:
(i) you will be shown a question with 5 empty boxes, clicking on the first box will show a
number of possible answers to the question.
(ii) use your knowledge skill and judgement to correctly identify which you consider the
Judging Panel will decide, is the 5 most suitable answer in order of importance.
(iii) select your first answer by clicking on it
(iv) select the next best suitable answer by clicking on it and continue your selections until all
the boxes are filled. The computer will register these top five answers as your entry into the
Competition.
(‘Select 5 answers in order of importance challenge’);
(v)
by clicking on the “new line” button you may repeat the process for ‘Select 5 answers in
order of importance challenge for as many entries as you wish to make, up to the spending
limit which can be specified by you in your account options.
(vi)
and when you are ready to purchase your Ticket(s), You will need to tick the declaration,
confirming you have read and understood the Competition or Prize draw (as applicable)
terms and conditions and the privacy policy, provide your payment details, check your details
carefully.
(c) When playing by SMS you will read the question and all the possible answers contained
in the “interaction information”, each of the possible answers will be numbered.
(i) using your knowledge skill and judgement to correctly identify which you consider the
Judging panel will decide, is the 5 most suitable answer in order of importance
(ii) Text the numbers that correspond to your five answers in order of importance separated
by a coma or a space to the mobile number indicated in the interaction information. By
sending a text you are confirming you have read and understood the Competition or Prize
draw (as applicable) terms and conditions and our privacy policy
(iii) when your text has been sent you will be charged the entry price indicated in the
interaction information plus the normal text rate charge by your network provider
(iiii) you may repeat the process for the ‘Select 5 answers in order of importance challenge’
for as many entries as you wish to make, up to your self-specified spending limit.
when your payment has cleared we will then contact you by email or SMS to confirm your
entry into the Competition or Prize Draw (as applicable). Please note that when entering
online you will not be deemed entered into the Competition until we confirm your
‘Entr(y)(ies)’ order back to you by email or SMS.
(‘Website Entries’ and together with ‘SMS Entries’, referred to as ‘Entr(y)(ies)’)
entrants must answer the question or complete the task specified and submit the information
as indicated in the interaction information.
(d.) Postal entrants may enter the promotion
When playing by Post you will read the question and all the possible answers contained in the
“interaction information”, each of the possible answers will be numbered.
(i)Using your knowledge skill and judgement to correctly identify which you consider the
Judging Panel will decide, is the 5 most suitable answer in order of importance.
(ii) enter by mailing your answer along with your full name and a contact telephone number
(including area code if providing a landline number), email address or other method of
contact (as applicable), as well as the numbers that correspond to your five answers in order
of importance separated by a coma and any other required information and/or material to the
postal address as specified in the interaction information. Entries must be sent on a postcard
or on or within an envelope
2.3. Entrants may be required to provide their full name, full contact telephone number
(including area code if providing a landline number) or other method of contact (if
applicable), email address and/or any other information as specified at the time of entering
the promotion. This information cannot be amended once an entrant has entered the
promotion.
2.4. Each entrant will be charged the cost of entry (if any) as indicated in these terms &
conditions or the interaction information. If charges apply, entrants must have the permission
of the bill payer before entering the promotion. Any cost of entry and/or entry delivery costs
includes taxes.
2.5. The Promoter cannot guarantee that entries submitted by eligible residents of the United
Kingdom, Isle of Man and the Channel Islands from outside the UK, Isle of Man and Channel
Islands will be entered into the promotion and charges will depend on the relevant service
provider’s international rates. The Promoter gives no warranty that the service will be
available, legal or appropriate for use in locations outside the UK.
2.6. Entry to the promotion must be by the applicable method(s) as indicated in the
interaction information which may include any (but not necessarily all) of the following:
2.6.1.
SMS entry:
SMS entrants should send an SMS to the shortcode or Mobile Number as
indicated in the interaction information. The charge per SMS will be the cost indicated in the
interaction information plus any applicable standard network charges. The total cost will be
dependent on the entrant’s network. Charges will be deducted from the entrant’s available
credit if they are a pre-pay customer or appear on their monthly statement if they are a pay-
monthly customer.
2.6.2.
SMS entrants will receive an SMS text message confirming their entry, which may
include information about the promoter, its sponsor or other services relating to the
promotion. SMS entrants may opt out of receiving additional marketing messages at
any time (please see section 9.2 of these terms and conditions).
2.6.3.
Web entry:
Web entrants are required to follow the instructions on the website as
indicated in the interaction information. Internet service providers’ fees may apply when
accessing the internet.
2.6.4.
Postal entry:
Postal entrants may enter the promotion by mailing their full name and a
contact telephone number (including area code if providing a landline number) or other
method of contact (as applicable), as well as other required information and/or material to the
postal address as specified in the interaction information. Entries must be sent on a postcard
or on or within an envelope. Entries received on anything other than a postcard or envelope
will not be accepted. In the case of multiple entries received in a single envelope or postcard,
only one entry will be entered into the promotion. Entries sent by post must be received at the
relevant postal address specified for entries by the closing date and time for receipt of entries.
Postal entries without correct and sufficient postage paid will be invalid and will not be
considered. Personal and hand deliveries will not be accepted.
2.6.5 The closing date and time for entries are as indicated in the interaction information. Any
entries received after the closing date and time will not be counted but may still be charged.
2.7. Entries must not be sent in through third parties or on behalf of another person unless
otherwise specified in the interaction information. Such entries are void and cannot be
accepted.
2.8. Any entries which are incomplete, without all the required information,
incomprehensible, incorrectly submitted, lost, damaged in any way, made or received after
the deadline for receiving entries has passed or which are not received by the Promoter or are
responsibility where all or any part of the service relating to a competition or prize draw is
discontinued, modified or changed in any way.
8.4 Subject to 8.1 and 8.2, the Promoter does not accept responsibility for any fault,
malfunction, damage, loss or disappointment suffered by you as an entrant or participant
howsoever arising from participating in a competition or prize draw from accepting any prize
whether due to any error, omission by the Promoter or its employees, agents or others or by
any other cause.
8.5 Subject to 8.1 and 8.2, The Promoter is not responsible for any damage or loss caused to
you (i) which is not reasonably foreseeable to you and the Promoter when you enter a
competition or prize draw or (ii) is reasonably foreseeable to you and the Promoter on entry
but is only indirectly related to you entering or participating in a competition or prize draw.
8.6 Subject to 8.1 and 8.2, the Promoter will not be liable to reimburse the cost or expenses
incurred in making a competition or prize draw entry where applicable.
8.7 Subject to 8.1 and 8.2, the Promoter does not accept responsibility in the event that any
entry or information is lost, delayed or not properly received, registered or recorded or for
any incorrectly addressed or undelivered competition or prize draw entries or for any
disruption, delay or misdirection of such entries or information.
8.8 Subject to 8.1 and 8.2 the Promoter reserves the right to amend any element of a
competition or prize draw, for reasons beyond their reasonable control, including but not
limited to the unavailability of the, competition or prize draw entry platform before the
closing date, or for strike, lock-out, labour dispute, illness, act of God, natural disaster,
adverse weather conditions, war, riot, civil commotion, accident, epidemic or pandemic,
malicious damage, fire, flood and/or storm, compliance with law or governmental order, rule,
regulation or direction, breakdown of plant, machinery or transportation. The Promoter is not
responsible for any loss or damage caused to you as a result of any of these occurrences.
8.9 You agree to reimburse the Promoter in respect of any damages suffered by the Promoter
or any losses by the Promoter resulting from any claim made by a third party in each case in
respect of any matter arising from your use of the services relating to the competition or prize
draw in breach of the interaction terms and conditions or from your violation of any
applicable law or regulation.
D. Privacy
9.1 Information and data (“
personal data
“) which is provided by you when you enter a
competition or prize draw will be held by the Promoter and your chosen charity and may be
used by the Promoter, or your chosen charity) and their service providers, network operators,
suppliers and contractors for the purposes of administering and fulfilling the competition or
prize draw. You agree that this includes without limitation that we may contact you if there is
an issue with the interactive service. Further details of how any personal data will be used are
set out below and in Secure Play’s privacy policy at
www.secureplay,co.uk/privacy
and you
agree to this use of your personal data when you participate in our interactive services.
9.2 Generally, we will only send you marketing messages if you indicate that you consent
(e.g. by “opting-in”) to receiving such messages. By choosing to interact with our services by
SMS text message, you will be indicating that you consent to receiving marketing
communications from us via SMS text message in respect of similar products and services.
You can avoid receiving these communications by adding NO INFO at the end of your SMS
text entry, or other message. You may opt out of receiving further marketing at any time by
texting STOP to our entry mobile number or shortcodes. Texting STOP will cost one
standard network rate message.
9.3 The Promoter and/or the prize provider may send personal data of participants to an
interactive service (and where applicable, companion(s) of a winner) to third parties outside
the European Economic Area, for the purposes of administering the interactive service and by
entering you agree to such transfer for these purposes.
9.4 By taking part in the competition, prize draw, vote or poll (as applicable) you agree to
participate in publicity at the Promoter’s request if you are the winner of a competition or
prize draw. You agree that the Promoter (or any third party nominated by the Promoter) may
in its sole discretion use the winner’s (and if applicable their companion’s) name and image
and their comments relating to the prize and their experience for future promotional,
marketing and publicity purposes in any media worldwide without notice and without any fee
being paid.
9.5 If you are the winner of a competition or prize draw you agree that the Promoter may list
your name and location on the winners’ page of the Secure Play website(s) and Secure Play
may publish or announce your name and location elsewhere without limitation as Secure Play
determines in its sole discretion.
9.6 Please note that calls may be recorded to ensure that entries are captured, for staff training
and/or quality control purposes.
E. General
10.1 Please note that by making an entry, you are consenting to us starting the interactive
service immediately and any rights you may have to withdraw from or cancel your purchase
(including but not limited to under the Consumer Contracts (Information, Cancellation and
Additional Charges) Regulations 2013) will be lost because the performance of our services
is simultaneous or begins immediately once your purchase is completed.
10.2 You agree that you do not have any commercial relationship with the Promoter, and that
you are not an agent of the Promoter or its associated companies.
10.3 The interaction terms and conditions are available in English only and shall be
exclusively governed by and construed in accordance with the laws of Scotland.
10.4 These terms and conditions were last updated on 1st July 2016.
F. Contact Details and Further Information
11.1 If you have a comment, query or complaint about any interactivity provided by the
promotor you may register it with Secure Play Customer Support which can be contacted by
phone on 0345 3690102 or by email at
help@secureplay.co.uk
. You will need to provide
some or all of the following information:
(a) Your name
(b) Your email address
(c) The IP address of your computer
(d) If possible, your internet service provider
(e) The date(s) and time(s) when you experienced problems
(f) The nature of the problem you experienced
(g) A contact telephone number you can be reached on, if necessary
Queries will be addressed as soon as possible.
11.2
The Promoter is:
Secure Play Ltd
Earn House, Earn Avenue
Right Bussines Park
Bellshill, ML4LW
+44 (0) 345 3690102